/ Phone: +44(0)161 494 8987

Orders for Special Occasions Please email us at info@peakdalesculptures.co.uk stating when the order is needed or any other information you feel we need to know.

We try to help where possible, however, it is the responsibility of the customer to place orders in good time and inform us of any information needed.

Please allow for delivery as well!

 

Ordering Choose the item you wish to purchase, add to cart, follow the online instructions to continue and pay.

This shop has Shopify payments and PayPal.

We do not take payment over the telephone.

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UK Despatch & Delivery Times

Orders despatched from Peakdale sculptures are within 7-10 working days. 

Orders Sent by:

Royal Mail Tracked 24

Royal Mail 1st Class Signed For = Customer has to sign on delivery

 

UK Delivery Times The above services normally have a 1 day delivery time if the order is posted before the postal collection time of that particular working day Mon-Fri. Otherwise delivery may take 2-3 days.

Peakdale Sculptures is NOT responsible for the actual delivery or any delays incurred.

 

Seasonal Trading Times

Despatch and delivery times may be longer due to greater demand.

Although we try to process your order ASAP it is very difficult to give accurate times of despatch and in particular delivery times. Please email us if needed at info@peakdalesculptures.co.uk

NOTICE If your order does NOT arrive - NO refund will be issued unless the order is returned to us. All orders are issued with a return address.

Agreement

By placing your order with Peakdale Sculptures you therefore acknowledge/ understand it is your/ the customers responsibility to read the Terms and Conditions and therefore you agree by the terms stated when purchasing any product from Peakdale sculptures.

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Rest of the World Despatch & Delivery Times

USA, Europe, Australia & Elsewhere

Orders Despatched from Peakdale sculptures within 7-10 working days. 

 

Orders Sent by:

Royal Mail International Tracked (Fully trackable with online confirmation of delivery)

Royal Mail International Tracked & Signed For (Fully trackable with online confirmation of delivery and signed for by customer)

Tracking does NOT mean your order is fast tracked or arrives any sooner 

 

Delivery Times

Europe In normal periods delivery would take at least 7-10 working days pending your own local postal services.

USA In normal periods delivery would take at least 10 working days pending your own local postal services.

Australia and Elsewhere In normal periods delivery would take at least 10 - 14 working days pending your own local postal services.

 

Peakdale Sculptures is NOT responsible for the actual delivery or any delays incurred.

 

Seasonal Trading Times

Despatch and delivery times may be longer due to greater demand.

Although we try to process your order ASAP it is very difficult to give accurate times of despatch and in particular delivery times. Please email us if needed at info@peakdalesculptures.co.uk

NOTICE If your order does NOT arrive - NO refund will be issued unless the order is returned to us. All orders are issued with a return address.

Agreement

By placing your order with Peakdale Sculptures you therefore acknowledge/ understand it is your/ the customers responsibility to read the Terms and Conditions and therefore you agree to the terms stated when purchasing any product from Peakdale sculptures.

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Returning Items/ Changed your mind

Please email for details and your request will be processed. Postal costs for returning items are paid for by the customer. Refunds will only be issued on return of the item boxed and unbroken or damaged. 

Broken items

Any item that arrives broken please photograph and include a picture of any damage to the outer box and then email those pictures to us. We will then contact you to address the breakage.

Order not arrived

Delivery times from the date of despatch to destination may vary in different countries and postal services. Sometimes a delivery may far exceed normal delivery times which is out of our control and subsequently the customer may feel the item has either not been sent or has been lost in the post. Unfortunately Peakdale reserves the right NOT to replace i.e send another item or refund the total cost incurred by the customer at the time of the purchase until the order has been returned back to us. All orders sent have a return address which allows the package to be sent back to us. 

If you have not received your order please check your local Post Office, collection Office or your neighbour.

Orders can also be delayed by your own countries customs and Tax services

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PACKAGING & DISPOSAL

Keep ALL packaging materials/ bubble wrap away from children and dispose of  in accordance with your local authority/ recycling plant.

Recycle paper and cardboard materials in accordance with your local authority/ recycling plant.

 

Peakdale accepts no responsibility for any misuse of product/ materials 

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EU RULES ON SHIPPING CHARGES

At present Peakdale Sculptures orders do NOT incur  VAT and CUSTOMS CHARGES on items being sent to the EU

Privacy Policies 

It is our policy NO customer information whatsoever is used or passed on to any third party.

Cookies

Important; to read Shopify's full use of Cookies Policy please visit their website for further details www.shopify.co.uk/legal/cookies. Please note you are able to set your browser to refuse cookies. By doing so the ability to fully navigate our site may be hampered.

Terms; Cookies are small amounts of information downloaded to you computer that help navigate and recall if returning to the original website such as login, area/ region and returning customer. 

Shopify's cookie policy and information found on the above website informs the user in finer detail of the use of cookies and by using this website you agree to these terms.

Taxes and Duties

Each country has its own status on this matter. As far as Peakdale understands (without any liabilities what so every) the USA allows statuettes without import tax and duties under a particular value. Australia and Canada has a tax and duty on statuettes. The percentage cost of this may very per country. Its is normally based upon the value of the goods and possibly the cost of postage. An average percentage cost may be 5% of the above information given.
This information is only a rough guide, but may allow the customer to check their countries Tax and Duties prior to ordering and make an informed decision.

Copyright

All rights reserved. All Peakdale sculptures images and product items, figurines and sculptures are under law of the United Kingdom. Sole intellectual property rights are owned by US. Any breach of copyright will be contested by law. 

Product Terms and Conditions

Until such a time payment in full is made to the Company in accordance with these Conditions and Title to the goods has passed to the Customer, the Customer shall hold the goods as trustee, but not as agent, for the Company and shall ensure that goods shall be stored separately from any other property of the Customer or from any property belonging to a third party and held by the Customer and shall be clearly identifiable as the property of the Company. At any time prior to title to the goods passing from the Company in accordance with these conditions, the Company shall be entitled on demand to recover possession of the goods or any of them (without prejudice to any of its other rights) and for this purpose shall be entitled to enter upon the Customer's premises (or any other premises where the goods are stored) during normal hours to remove such goods from such premises.
These conditions constitute an authority for any third party authorized by the Company to exercise the Company's rights here under.